Delivery Information
We put the customer first in all we do. Our enthusiastic crew is dedicated to exceeding your expectations by providing a fantastic shopping experience. We recognize that selecting the proper pieces to decorate your house is a personal and significant decision, and we are here to help you every step of the way.
Delivery Details
Next Working Day Deliveries
Next Working Day Delivery items always ship on a working day and are delivered on a working day. Cut off for receiving your order on next working day is 11am. Orders purchased on a Friday will be delivered on the following Monday.
Once your order has shipped, you will receive an email from MiHomeUK to notify you that your order has left us, as well as the courier’s name and tracking reference number.
Returns are accepted within 14 days, as long as the item is in its original condition and packaging.
1-2 Week deliveries
These items can take up 2 weeks to arrive – However our latest statistics show that most of our heavy items are delivered within 5 days. Items are delivered via our 2 man – large items courier service. Delivery date will be confirmed the day before delivery date, we will provide you with a 2 hour time slot for delivery.
The price includes the delivery cost to a UK Mainland Postcode.
Additional charges apply for other non-UK mainland destinations (please ask us for a quote).
The courier will not enter a property and if they are asked to enter, they exclude all liability to any damage to property or goods.
Please note that our 2 man delivery service does NOT include assembly, if the item requires assembly this must be arranged by yourself.
If possible please check your item on delivery. If the item is damaged in any way the item must be signed for as DAMAGED or the item delivery can be refused.
Items must be checked within 24 hours and any issues reported within that period.
Returns are accepted within 14 days, only if the item is in its original condition and packaging.
OTHER UK – Scottish Highlands, Islands, Northern and Southern Ireland
The above destinations will incur an additional delivery charge, and this will not be a next day service.
We reserve the right to cancel any orders placed that require shipping to these areas, where the customer will not pay the additional costs.
NOTE: Some deliveries will arrive by a 3rd party pallet company. The company will only delivery items to the door and it is the customers responsibility to bring the item into their property. Doorstep delivery for all apartment buildings will be the main front door and NOT the door to your apartment. All goods are photographed at the point of delivery and we cannot be held liable for any damage caused to the item after delivery has occurred. Ensure that once you have received your dispatch email you have sufficient help to bring the item into your property.
